Support

Need help? Professor Hoot’s desk is open. Email ggprgrkjh2@gmail.com and include your device model and app version. We usually reply within a few days.

FAQ

How do I get the best photo?
  • Use bright, even light. Avoid glare and harsh shadows.
  • Place the card flat on a plain, dark or contrasting surface.
  • Take the photo straight on, not at an angle, with all four corners visible.
  • Remove sleeves and top loaders if you can; they cause glare and hide defects.
  • Wipe your lens, hold steady, and add the back for a fuller estimate.
Why is my grade different from an official one?

MintQuest gives an AI estimate from photos. Official graders inspect the physical card in person under controlled conditions, and their standards and judgment differ. Photos cannot show every surface flaw. Treat our result as a helpful pre-check, not a promise.

How do I cancel my subscription on iOS?

Open Settings, tap your name, tap Subscriptions, choose MintQuest, then tap Cancel Subscription. Cancel at least 24 hours before renewal (or before your free trial ends) to avoid being charged.

How do I cancel my subscription on Android?

Open Google Play, tap your profile icon, then Payments & subscriptions > Subscriptions, choose MintQuest, and tap Cancel subscription. Cancel at least 24 hours before renewal (or before your free trial ends).

How do I restore purchases?

In the app, open Settings and tap Restore Purchases while signed in to the same Apple ID or Google account you used to subscribe. There is no MintQuest account, so restore uses your store account.

How do I delete my data?

Your scans and photos live only on your device. Delete single scans from the Binder, or delete the app to remove everything. Our server does not store your photos. To stop sending photos to the AI, withdraw consent in Options (menu icon) > AI Photo Consent. See the Privacy Policy.

Is MintQuest an official grading service?

No. Grades are estimates only, and MintQuest is not affiliated with any grading company, card publisher, or league.

Contact

ggprgrkjh2@gmail.com
Junhyeong Kim, Republic of Korea